Forthcoming content

Each volume of Journal of Airport Management consists of four quarterly 100-page issues, published both in print and online.

A selection of articles and case studies scheduled for Volume 16 include:

  • Should airports re-evaluate growth projects in light of COVID-19?
    Björn Hassert, Independent aviation strategist, Tom Mockett, Director, Aviation Strategy, Netherlands Airport Consultants (NACO) and Guilian Preud'homme, Airport Planning Manager, Brussels Airport Company
  • Fighting business uncertainty with scenario planning at Bologna Airport: An antifragile experience in times of COVID
    Nazareno Ventola, CEO & Managing Director, Aeroporto G. Marconi Bologna
  • Challenges and opportunities to improve customer experience for existing airport assets: Case study on Amsterdam Airport Schiphol’s T1 refurbishment
    Joeri Aulman, Airport Planner and Project Manager, Gerard van der Veer, Director, Netherlands Airport Consultants (NACO) and Michiel Van Goor, Project Director, Schiphol Group
  • An airport in need of a step change: Geneva Airport's terminal ambition plan
    André Schneider, Director General, Geneva Airport, Joeri Aulman, Airport Planner & Project Manager and Peter Rieff, Airport Architect, NACO
  • Airport security: Implications from the COVID-19 pandemic experience
    Ray A. Mundy, Executive Director, AGTA
  • Effects of the COVID-19 crisis on airport investment grades and implications for debt financing
    Roni Tidhar, Head of International Consulting Services, Israel Airports Authority
  • What digital transformation really means, what are different approaches to it, what the hype looks like, and different ways for airports to engage in the process
    Hunter Fulghum, Principal Technology Consultant, Arts & Engineering
  • Beyond zero: Activating triple zero airports
    Erin Cooke, Sustainability Director, San Francisco International Airport
  • Case study: Heathrow Airport’s surface access strategy
    Tony Caccavone, Surface Access Director, Heathrow Airport
  • How to improve customer experience programmes during the pandemic and beyond
    Natalie Ciresi Chaudoin, Director of Public Relations, Louisville Regional Airport Authority
  • We learn more from our mistakes than from our successes: Lessons learned on construction and activation of airport passenger terminals
    Marcelo Mota, Director of Operations & COO, Aeroportos Brasil Viracopos 
  • Metropolitan Airports Commission’s vision for customer-centric services and facilities at Minneapolis – St. Paul International Airport
    Bridget M. Rief, Vice President, Planning and Development and Phil Burke, Assistant Director, Customer Experience, Metropolitan Airports Commission
  • The airport as a mobility hub: Imagining an intermodal transportation crossroads for digital innovation and economic growth
    Sarah Wittlieb, VP Innovation & Sales, Labcampus
  • A tale of two airports: How Ontario and Oakland International Airports are boosting the employee experience to enhance the overall customer experience
    Tiffany Sanders, Director of Customer Experience, Ontario International Airport and Stacy Mattson, Airport Operations Manager – Terminal Services, Oakland International Airport
  • The passenger journey and how to manage it in the COVID era
    Michael Eggenschwiler, CEO, Hamburg Airport
  • Master planning on the heels of expansion: Case study of Salt Lake City International Airport
    Brady Fredrickson, Director of Planning and Environmental, Salt Lake City Department of Airports, Michael Becker, Senior Aviation Consultant, Peter Maiman, Aviation Consultant and Kelsey Reeves, Aviation Consultant, RS&H
  • ADM’s approach to ORAT and its link with sustainability
    Sarah Talbot, Assistant Director, ORAT – Infrastructure projects, Aéroports du Montréal
  • Airport workforce development strategies to drive economic growth
    Holli Harrington, Senior Director, Supplier Diversity and Diversity Officer, Indianapolis International Airport
  • Case study on how Copenhagen Airports replaced its legacy system with AIRHART
    Esben Kolind, Senior Lead Digitalization Consultant, Copenhagen Airport
  • Scenario planning: A dynamic and collaborative tool for uncertain conditions
    Kevin R. Bumen, Chief Commercial Officer, San Francisco International Airport and Michael D. Hotaling, Senior Vice President, C&S Engineers
  • How can airports go from bricks to clicks by accelerating digital retailing strategies?
    Jeff Lennon, Vice President, Strategic Sales & Global Partnerships, Vision-Box
  • How can airports fully embrace multimodal and interoperable mobility ecosystems to deliver sustainability goals and offer a superior passenger experience?
    Jennifer Berz, Senior Project Manager Corporate Strategy & Digitalization, Fraport
  • Case study on Berlin Brandenburg Airport’s Technical Control Centre
    Michael Jahn, Senior Consultant, Jan-Henrick Reber, Senior Consultant, M2P Consulting and Ralph Struck, Vice President Technical & Infrastructural Facility Management, Berlin Brandenburg Airport
  • Improving baggage handling services
    Sara Branco, Baggage Handling Expert, Geneva Airport
  • The latest thinking, tools and techniques for optimising airside operational efficiency
    Robson Freitas, Head of Operations, Safety and Emergency, Belo Horizonte International Airport
  • Promoting operational efficiency within the smart airport
    Raghu Seelamonthula, Director, Honeywell International