Volume 11 (2016-17)

Each volume of Journal of Airport Management consists of four quarterly 100-page issues, published both in print and online. The articles and case studies published so far in the current volume, Volume 11, are:

Volume 11 Number 2 (Spring 2017)

  • Climate-proofing the airport of the future
    Rachel Burbidge, Policy Officer for the Environment and Climate Change, EUROCONTROL
  • Reserved airport parking: A creative parking product to enhance revenue and improve service
    Adam Petro, Landside Services Supervisor, City and County of Denver, Department of Aviation at Denver International Airport
  • An airport public–private partnership in the Canadian Arctic
    Catherine Kloepfer, SVP, Corporate Services and Chief Financial Officer, Winnipeg Airports Authority
  • A new model for airport ground transportation: Transportation network companies at San Francisco International Airport
    Angus Davol, Senior Transportation Planner, San Francisco International Airport
  • Strategically depositing into your ‘Goodwill Bank’: An important and necessary asset for airports
    Tina Kinsey, Director of Marketing, Public Relations and Air Service Development, Asheville Regional Airport, North Carolina.
  • Aviation Community Recommended Information Services: One community, one data exchange standard
    Albert Van Veen, Chief Information Officer, Schiphol Group and Rolf Felkel, VP Airside, Terminal and Security Applications and Deputy CIO, Fraport
  • Performance and prospects of smaller UK regional airports
    Nigel Halpern, Associate Professor in Tourism, Kristiania University College, Norway & Visiting Fellow, School of Aviation, The University of New South Wales, Australia and Anne Graham, Reader in Air Transport and Tourism, University of Westminster.
  • Risky business: Using enterprise risk management at an airport
    Ron Messer, Faculty Member, School of Business, Kwantlen Polytechnic University, Vancouver, Canada

Volume 11 Number 1 (Winter 2016-17)

  • Curbside accessibility and capacity: A focus on customer experience
    Donald Hobbs, Landside Manager and Alan Gonzalez, Ground Transportation Shift Supervisor, Dallas Fort Worth International Airport
  • Funding air cargo facilities: Getting the best value for money
    Daniel B. Muscatello, AVP, Cargo & Logistics, Landrum & Brown and Don Arthur, Principal, Unison Consulting
  • Quality improvement at Vienna International Airport
    Julian Jäger, Member of Executive Board, Vienna International Airport
  • Ready, set, implement: A road map for SMS success
    Elizabeth C. Smart, Safety Management System Coordinator, Lambert-St. Louis International Airport
  • Case study: An airport ground transportation management programme and contractor
    Karolynn Willman, Program Project Coordinator Senior, Broward County Aviation Department, Fort Lauderdale-Hollywood International Airport
  • Impact of mobile marketing on passengers’ satisfaction and experience at airports
    Lázaro Florido-Benítez, Lecturer, Benjamín del Alcázar, Associate Professor of Marketing and Eva M. Gonzalez, Professor in Business Administration, University of Málaga
  • A conceptual design framework to incorporate flexibility in airport terminals
    Sarah Shuchi, Postdoctoral Fellow, UNSW Canberra, Robin Drogemuller, Professor and Laurie Buys, Professor, Queensland University of Technology
  • Air travel demand forecasting in the presence of Public Service Obligation
    Roberto Devoto, Professor of Air Transport, Italo Meloni, Professor in Transport Planning, Nicoletta Rassu, Research Assistant and Benedetta Sanjust Di Teulada, Research Assistant, University of Cagliari