"Time is a very precious commodity to all industry practitioners in operations and making time in a busy schedule to attend seminars and market events is extremely difficult. This journal brings thought-provoking articles and peer opinions to your desk and enables the time-constrained practitioner to gain an insight into market issues covering a wide range of topics. There are only a few journals with an operational focus; being peer reviewed ensures it has relevance and worth reading."
Forthcoming content
A selection of the peer-reviewed articles and real world case studies scheduled to be published in Volume 4 includes:
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Using AI-powered documentation to prioritise patient encounters
Tom Stafford, Vice President and Chief Information Officer, Information Technology, Halifax Health -
A new way of matchmaking: Redefining the provider – health plan relationship in value-based programmes
Natalie McCall, Accountable Care Organization Program Director, Blue Cross Blue Shield of Louisiana and Shunn Phillips, Chief Financial Officer, Chief Operating Officer and Compliance Officer, The Baton Rouge Clinic -
Creating an analytics ecosystem to support risk-based contracting
Daniel J. Marino, Managing Partner, Lumina Health Partners -
Physician recruiting incentives: Salaries, signing bonuses, value-based pay and benefits
Kurt Mosley, Vice President of Strategic Alliances and Phillip Miller, Vice President of Communications, Merritt Hawkins and Staff Care -
Positioning physician leaders to promote patient safety and mitigate risk
Susan Bleasdale, Medical Director, University of Illinois Chicago Health System -
Mitigating risk before, during and after a revenue cycle conversion
Julie Kay-Bonetti, Vice President & Strategic Development Executive, Ambulatory & Revenue Cycle, Cerner -
Unlocking the power of analytics: Seven imperatives for health care organisations
Jennifer Carney, Vice President, Finance and Analytics, Beth Israel Deaconess Care Organization -
Finance transformation for healthcare: A structured model
Harold Tan, Director, Finance Transformation, National Healthcare Group, Singapore -
Cost accounting’s renewed imperative
Paul Selivanoff, CFO, Arcuityai and David Hammer, Vice President – Revenue Cycle Management, Integra Connect -
Using analytics to optimise the EHR
Stephen Morgan, Senior Vice President and Chief Medical Information Officer, Carilion Clinic -
Medicare cost reporting: Reimbursement through collaboration
Chad Krcil, Senior Manager, Crowe -
Physician performance and productivity: The threat of physician burnout and the role of disruptive solutions in mitigating emotional and financial costs
Naila Siddiqui Kamal, Senior (Hon) Lecturer, Imperial School of Medicine and Fran Ayalasomayajula, Population Health, Worldwide Healthcare Lead, HP -
An integrated approach to knowledge management for internal consulting in healthcare
Angela Cramer, Manager, Department of Management Engineering and Internal Consulting, Mayo Clinic (et al) -
How facilities design affects patient safety, quality, and productivity
Rene T. Domingo, Associate Professor, Asian Institute of Management -
Leveraging data with physicians to drive value-based patient care
Steve Allegretto, VP, Strategic Analytics and Financial Planning, Yale New Haven Health (et al) -
Improving the communication of medical information in the skilled nursing home industry: The case for a technology partnership
Elaine Winston, Professor of Information Systems and Business Analytics, Hofstra University, Randi Marquis, Assistant Director of Nursing, Gurwin Family of Health Care Services and Alexander Pelaez, Assistant Professor of Information Systems and Business Analytics, Hofstra University -
Creating cost-effective strategies using government-funded programme models: A look into New York State’s DSRIP programme
Carla D’Angelo, Vice President, COPE Health Solutions, Anush Gevorgyan, Director, COPE Health Solutions and Adam Goldstein, Director, Montefiore Hudson Valley Collaborative -
Using AI to improve physician documentation and quality
Michael F. Clark, Senior Vice President, General Manager of Provider Solutions, Nuance Communications -
The sustainability of improvements long term after implementing Lean healthcare methodology in a urology department
Alberto Budía, Head of Lithotrispy and Endourology Unit, La Fe University and Polytechnic Hospital, Valencia -
Cracking the code: How Dignity Health’s new experience tech is elevating patient outcomes
Addison Hoover, Senior Director for Client Development, Docent Health -
Organisational innovation in intermediate care
Margaret Lee, Deputy Group Chief Financial Officer (Regional Health Systems & Strategic Finance), SingHealth -
How physical healthcare environments improve patient experience and delivery of care
Seang Teak Tan, Head, Healthcare Sector, Heliconia Capital Management and Hien My Nguyen, Senior Customer Service Manager, Hoan My Medical Corporation -
Medical practice office location analysis and operational-financial metric assessment using spatial data visualization tools
Dave Lingerfelt, Clinical Assistant Professor of Management and Analytics and James Dockins, Associate Professor of Management, Healthcare Leadership Program, Rockhurst University -
Electronic health record implementation: The people side of change
Heidi L. Borgwardt, Department of Management Engineering & Internal Consulting, Mayo Clinic (et al) -
Sustaining the gains of improvement through change management
Dawn Albee, Executive Director of Customer Engagement, Joint Commission Center for Transforming Healthcare -
3Ps to successful claims and reimbursement: Provider, payer, patient
Sheila Augustine, Director of Patient Financial Services, Nebraska Medicine -
Becoming risk-ready with accountable care organisations
Lynn Barr, Chief Executive Officer & Founder, Caravan Health -
Expanding physician-engaged service lines
Rick Carter, Principal Consultant, Princeton Healthcare Consulting -
Lessons learned: The journey to patient financial engagement
Shannon Dauchot, CEO, Parallon Revenue Cycle Specialty Solutions, Parallon -
Calculating hospital uncompensated care and surviving an audit
Michael Newell, President, Kyle Pennington, Client Success Manager and Jonathan Mason, Manager of Operations, DSH/S-10, Southwest Consulting Associates -
The business impact of SaaS ERP solutions
Mark Olney, Managing Director, Accenture -
Transaction due diligence: Comprehensive solutions to maximising deal success and ROI
Mark Reiboldt, Senior Vice President and Director of Strategy, Coker Group -
Engaging the next generation of physicians in the business of healthcare
Curtis Turner, Medical Director, Primary Care Division, Department of Pediatrics, University of South Alabama College of Medicine -
Labour management actions that get your team to benchmark: A Geisinger radiology service line case study
Sharon Ulep, Principal, Healthcare Consulting, Plante Moran -
Co-opetition: Reducing cost and creating value through partnerships
Raul Vazquez, CEO, Greater Buffalo United Independent Practice Association