“Protecting the information that customers have entrusted organisations with is one of the key challenges faced by many industries and needs to addressed by well trained, well informed and qualified professionals that have a deep understanding of the issues. The independent Journal of Data Protection & Privacy is a fantastic source of the most up to date thinking and best practise and should be a ‘must read’ for DP professionals….”
Forthcoming content
Each volume of Journal of Digital Banking consists of four quarterly 100-page issues. A selection of the peer-reviewed articles and real world case studies scheduled for publication in Volume 5 include:
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The challenges and opportunities in transforming legacy business with AI
Theodora Lau, Founder and Bradley G. Leimer, Co-Founder, Unconventional Ventures -
Customer-centric commerce: Why banks and merchants need to step up their game on customer experience
Chris Kronenthal, President and Chief Technology Officer, FreedomPay -
Leveraging open data to provide your customers with more innovative product and service offerings
Dârâ Hızveren, Head of Innovation, Garanti BBVA -
Prioritising API investments and maximising ROI
Faraaz Ali, Managing Director, Digital Ecosystems, Open Banking & API Lead – Asia, DBS Bank -
Case study on building CEE’s largest banking partnership ecosystem
Christian Wolf, Head of Group Transformation, Strategy & Innovation, Raiffeisen Bank International -
ISO 20022: Understanding the scale of change
Isabel Schmidt, Global Head of Direct Clearing and Asset Account Services, BNY Mellon Treasury Services -
What can banks do on top of existing APIs to continue being viable in the marketplace?
Germain Bahri, Digital Banking Consultant, Fidor Solutions -
The digitisation of the advisory process
Diana Biggs, Global Head of Innovation, HSBC Private Banking -
Creating efficient, memorable and customer-driven experiences in order to increase retention and ROI
Richard Charette, AVP – Digital Experience Design, Wells Fargo -
Implementing large-scale AI solutions: Lessons in delivery
Antonina Skrypnyk, Head of Financial Services Lab, Client Partner, Softserve -
Defining business models for instant payments
Erwin Kulk, Head of Service Development & Management, EBA Clearing -
How to collaborate effectively with FinTechs
Mayank Mishra, Managing Director, Global Head of Digital Channels, Citi -
SCA and the customer experience: Ensuring a positive impact
Eric Tak, Global Head, ING Payments Centre -
Market and consumer implications of cryptocurrency regulation
On Yavin, CEO, Cointelligence -
How new technologies can help to fight the threats around identity and data
Gijs Boudewijn, Deputy General Manager, Dutch Payments Association -
The assessment of micro, small and medium enterprise financial inclusion initiatives by commercial banks in Lesotho
Lefeela J. Nalane, Department of Banking Supervision and Financial Stability and Lira Peter Sekantsi, Department of Payments and Settlements, Central Bank of Lesotho -
Legal impediments to organised trading in security tokens
Stefan Tomanek, Prudential Supervision Asset Management, Prospectus, Consumer Information and Ralph Rirsch, Integrated Conduct Supervision of Banks, Austrian Financial Market Authority -
Readying the open banking system for success
Jim Wadsworth, Senior Vice President, Mastercard Open Banking Solutions -
Increasing employees’ digital engagement in order to reach the next level of customer adoption
John Todd, Assistant Vice President, Digital, SECU -
A 'digital euro' as an approach for frictionless payment processes
Udo Milkau, Chief Digital Officer, Transaction Banking, DZ Bank -
The lessons learned from implementing instant payments in The Netherlands
Frans C. van Beers, Head Product Management Payments, Dutch Payments Association -
Do’s and don'ts of immediate payments implementation
Róbert Kiszely, Director of Professional Services and Jozsef Czimer, Advisor to the CEO, Capsys -
Payment security in the instant digital age
Pierre Bienvenu, Deputy Head, Non-Cash Means of Payment Oversight Division, Banque de France