Forthcoming content

Each volume of Journal of Digital Banking consists of four quarterly 100-page issues. A selection of the peer-reviewed articles and real world case studies scheduled for publication in Volume 3 include:

  • ‘Build it and they will come’ is a myth: Building a digital activation strategy
    Bryan Herskovits, Director, Digital Activation, RBC Royal Bank
  • How can banks safely share and house datasets: Are they willing and capable of being the repository?
    Maha El Dimachki, Head of Payments Department, Financial Conduct Authority
  • Banks be bold! A step- by- step guide to moving from legacy to open banking
    Natasha Kyprianides, Head of Omnichannel & Customer Experience, Hellenic Bank
  • Evolution through technology in the financial services industry
    Karen Buck, Head of Commercial, Retail and Payment Operations, TD Bank
  • Rethinking value communication: The key to revenue growth in the digital age
    Wei Ke, Managing Partner and Matthew Jackson, Simon Kucher & Partners
  • The era of connectedness: How AI will help deliver the future of banking
    Theodora Lau, Theodora Lau, Founder, Unconventional Ventures and Bradley Leimer, Managing Director, Head of FinTech Strategy, Explorer Advisory & Capital
  • The current and future impact of chatbots on customer service
    Mattias Fras, Head of AI Strategy & Acceleration, Nordea
  • The latest practices, models and use cases in the mature deployment of blockchain
    Vinay Prabhakar, Head, Solution Marketing Americas, Finastra
  • How to effectively employ AI in banking
    Sylwia Hans, Financial Services Director, US, Comarch
  • How community banks create seamless customer journeys through digital banking initiatives
    Misti Mostiller, Executive Vice President , Director, Bank Innovation & Product Management, Extraco Banks
  • Easy is not enough: Meeting consumer expectations in the digital age
    Scott Liddell, Head of Channel & Digital, CYBG
  • The importance of measuring impact across channels in the digital banking landscape
    Grayson Clarke, SVP and Head, North America Financial Services, APT
  • Dispelling innovation clichés
    Nicholle Lindner, Industry Director, Financial Services Asia Pacific, Global Financial Services, Unisys
  • Machine learning and artificial intelligence in consumer banking
    Juan M. Huerta, Head of Decision and Data Science and Abhinav Anand, Head of Consumer Lending
  • The GDPR: Half way between consumer protection and data ownership rights
    Udo Milkau, Chief Digital Officer, Transaction Banking, DZ BANK
  • Life banking: How to become trusted advisors for holistic financial health
    Adrian Moise, Founder and CEO, Aequilibrium
  • Risks and challenges of initial token offerings
    Maria Grazia Vigliotti, Sandblocks Consulting Hui Gong, and Paolo Tasca, University College London
  • API banking and its implications for emerging economies
    Vivek Pathak, Chief Credit Officer, International Finance Corporation
  • Financial inclusion accelerated: How real-time payments are bringing millions into the economic fold
    Felix Yang, Consultant and Leilei Wang, FinTech Consultant, Kapronasia
  • Case study on Nordea Bank’s open API portal
    Gunnar Berger, Head of Open Banking, Nordea
  • DNB and the rapidly changing payments landscape
    Anneke Kosse, Senior Policy Advisor and Researcher, Market Infrastructures Policy Department and Petra Hielkema, Division Director, Payments and Market Infrastructure, Nederlandsche Bank
  • Advocacy banking is at the heart of emerging tech: Incorporating emerging technology into the credit union space
    Thomas P. Novak, Director of Digital Banking Visions Federal Credit Union
  • Can mid-sized banks thrive in the digital world and are they the FinTechs’ real best friend?
    Carlos Sanchez, CEO, Orwell Group
  • AI powered surveillance for financial markets and transactions
    Cristina Soviany, CEO, Features Analytics
  • The microservices opportunity: Dawn of the open API era
    Eiichiro Yanagawa, Senior Analyst, Financial Services, Celent, A Part of Oliver Wyman
  • How to deliver customer value with new payments technologies such as open APIs
    Keith A. Riddle, EVP, Enterprise Solutions Development, CorporateOne
  • Chatbots as a lever to redefine customer experience in banking
    Yvon Moysan, Lecturer and member, Crédit Agricole Nord de France Digital Banking & Big Data Chair and Jade Zeitoun, IÉSEG School of Management
  • Fund-like cryptocurrency mining business models under the AIFMD
    Stefan Tomanek, Ralph Rirsch and Marlene Wintersberger, Austrian Financial Market Authority
  • Developing an automated digital suitability assessment against the backdrop of MIFID II
    Ruth Kümmerle, Head of Research and Development, moneymeets and Ralf Conen, Research Assistant, Allianz Endowed Chair of Finance, WHU - Otto Beisheim School of Management