Volume 4 (2019-20)

Each volume of Journal of Digital Banking consists of four quarterly 100-page issues. The articles published so far in Volume 4 are listed below.

Volume 4 Number 4

  • Editorial
    Simon Beckett, Editor, Journal of Digital Banking
  • Revolutionising the consumer banking experience with artificial intelligence
    Tiffany Carpenter, Customer Intelligence Solutions, SAS Software
  • A community bank’s digital transformation: Process, people and branding — implementing a purposeful digital banking strategy that puts people first
    Josh Botnen, Director of Digital Strategy and Client Experience, First Interstate Bank
  • Open banking experiences set the stage for Open X
    Elias Ghanem, Global Head of Market Intelligence, Capgemini Financial Services
  • FinTech at the frontier: Technology developments supporting financial inclusion in Niger
    Sofie Blakstad, Founder and Latif Amars, Sustainability Execution Business Analyst, hiveonline
  • Electronic invoicing: The first step towards digital B2B payment modernisation
    Guy Berg, Vice President, Payments, Standards, and Outreach Group, Federal Reserve Bank of Minneapolis
  • Explainable AI in banking
    Joost van der Burgt, Senior Policy Advisor on Artificial Intelligence and Fintech, De Nederlandsche Bank
  • Innovation, insight and trust: Customer experience excellence delivered responsibly in a digital world
    Mike Heffner, Global Industry Lead and Guy Mettrick, Industry Leader, Financial Services in EMEA, Appian
  • Opening the gates: A framework for an open banking strategy
    Willem Standaert, Assistant Professor, HEC Liège, Steve Muylle, Partner and Bjorn Cumps, Professor of Management Practice, Vlerick Business School

Volume 4 Number 3

  • How can banks survive and thrive in a world of automated finance?
    Jody Bhagat, President of Americas, Personetics Technologies
  • The new gateway of DLT technologies (blockchain) for tech companies to invade the banking and financial market: What is the future of financial intermediaries?
    Alessandro Raffelini, Private Equity manager and Adviser
  • Choosing digital lending partners for banks and making partnerships work
    Charles Wendel, President, FIC Advisors, Inc.
  • Leveraging biometrics to transform KYC
    Matthew Ferreira, Senior Researcher, Cenfri
  • From operational necessity to strategic advantage: Why payments are the next area of transformation in the B2B value chain
    Maria Parpou, Chief Product and Commercial Officer and Luke Frost Senior Strategy Manager, Barclaycard Commercial Payments
  • Robotic process automation and its implications for programme management office
    Manan Shah, Director and Rajbir Samra Manager, Banking and Capital Markets Practice, PricewaterhouseCoopers
  • Connecting the dots: Digital payments and financial inclusion in India
    Susanta Kumar Sethy Assistant Professor in Economics, University of Hyderabad School of Economics
  • Virtual asset trading platforms: An assessment of the stability risks and the potential for self-regulation
    Rory Copeland Financial Regulatory Solicitor, Pinsent Masons

Volume 4 Number 2

  • FinTech innovation: Revolutionary or evolutionary business model disruption?
    Ravi Bhalla, Head of Group Design Office, Lloyds Banking Group
  • Leveraging artificial intelligence and Big Data to unlock the potential in bespoke SME lending
    Sean Hunter, Chief Information Officer, OakNorth Analytical Intelligence
  • Discerning between hype and reality: common misconceptions regarding Blockchain
    Kelly Parkhurst, Senior Digital Product Manager, Corporate and Investment, Absa Group
  • Future-proofing the next generation of financial market infrastructures: The devil is in the data
    Kimmo Soramäki, Founder, CEO and Dave Sissens, Global Head of Financial Market Infrastructures, FNA
  • Open banking: Towards platform and modular banking
    Yvon Moysan, Master Digital Marketing and Innovation Academic Director, IESEG; CEO, Saint Germain Consulting and Margaux Rudnicki, Senior Consultant in digital transformation, Initio; member, Square Group
  • Digital banking is an important ingredient for the future of banking
    Muhammad Rafiq, Country Manager, JSC Subsidiary Bank NBP
  • A new era of private securities: Application of Blockchain in private capital markets infrastructure
    Ulyana Shtybel, Co-founder, Board Member, Vice President, HighCastle Technologies
  • Digital financial services uptake in Africa and its role in financial inclusion of women
    Lira Peter Sekantsi, Senior Analyst and Section Head of National Payment System Oversight and Risk Management, Central Bank of Lesotho
  • We need banks, but not only in banking: The case for user-centric platform propositions beyond financing
    Adem Kader, Strategy and Innovation Expert, PA Consulting

Volume 4 Number 1

  • The other digital enablers: How are regulators shaping the use of open APIs and the cloud globally, and what more can be done?
    Polina Evstifeeva, Head of Regulatory Strategy, Chief Digital Office, Deutsche Bank Global Transaction Banking
  • The impact of Blockchain on the transaction banking business model
    Silke Finken, Professor of International Management and Innovation, International School of Management and Dirk Finkemeyer, Strategy Consultant, Accenture Strategy Consulting
  • Achieving velocity in digital banking: Focusing on complexity reduction, cloud-first and AI-first solution design
    Kris Hansen, CTO, KOHO Financial
  • Stakeholder collaboration-led innovation is vital in achieving financial inclusivity
    Neil Harris, Chief Commercial Officer, Global Processing Services
  • The need for speed: A platform-based approach to digitisation
    Eli Rosner, Chief Product and Technology Officer, Finastra
  • Assessment of the mobile money sector development in Lesotho
    Lira Peter Sekantsi, Senior Analyst and Section Head of National Payment System Oversight and Risk Management, Central Bank of Lesotho
  • The digitalisation of payments in South-East Asia
    Molly Shea, SVP and GM, Global Money Transfer, Asia Pacific, Western Union
  • Central Bank digital currencies
    Lewis Sun, Regional Head of Product Management for Global Liquidity and Cash Management, Asia-Pacific, The Hongkong and Shanghai Banking Corporation Limited