How payments professionals can engage more effectively with regulatory colleagues

Ruth Wandhöfer, Head of Regulatory & Market Strategy EMEA, Global Transaction Services, Citi

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Abstract: This paper examines the European Union (EU) decision-making process around financial legislation, with a particular focus on the payment services industry. Given the plethora of regulatory requirements emanating from the EU, it is important to understand the procedures and processes that lead to legislation. In that regard, the advice of industry experts is key and, therefore, this paper explores ways of applying and sharing expert knowledge at a technical level in appropriate ways. The engagement process and opportunity to influence and shape legislation is discussed in detail, with a view to enabling improved dialogue between market participants and those responsible for developing policy at EU level.



Keywords: European legislation, payments, technical advocacy, EU decision-making


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